Terms of Service

Last updated: July 2026

These terms are the agreement between you and AI Reply Writer (“we”, “us”, “the Service”) covering your use of our Chrome extension, website, and web app. By creating an account or using the Service, you accept them. If you do not accept them, please do not use the Service.

Please read section 10 (AI output), section 16 (limitation of liability), and section 19 (governing law) carefully — they affect your rights. Questions at any time: support@aireplywriter.com.

1. Who we are and your agreement

AI Reply Writer operates the website https://aireplywriter.com, the web app, and the “AI Reply Writer” Chrome extension. These terms, together with our Privacy Policy, form the whole agreement between us about the Service.

To be completed: insert the registered legal entity and postal address that operates the Service. This is the party you are contracting with, and it also determines the jurisdiction referred to in section 19.

2. Eligibility and your account

You must be old enough to enter a binding contract where you live, and at least 13 — or the higher minimum age of digital consent in your country, which is 16 in parts of the EEA. If you use the Service for an organisation, you confirm you are authorised to accept these terms on its behalf.

You need an account for most of the Service. You are responsible for keeping access to it secure and for everything that happens under it. Accounts are for one person or one organisation: do not share credentials, resell access, or run automated sign-ups. Tell us promptly at support@aireplywriter.com if you believe your account has been used without your permission.

3. What the Service does

AI Reply Writer helps you draft and summarize replies on supported websites. You choose the content to work from; we send it to a third-party AI model and return a suggested draft for you to review, edit, and send yourself. The Service never sends anything on your behalf.

We may add, change, or remove features, supported websites, and available AI models over time — model availability in particular depends on providers we do not control. Where a change materially reduces what a paid plan offers, section 18 applies.

4. Plans, credits, and allowances

The Service is offered on the plans below. Prices are in US dollars and exclude any tax that may apply where you are.

Plan	Price	Regular replies	Advanced credits
Free	$0	15 per month	—
Elite	$14 / month	Unlimited, subject to fair use	Approximately 1,000 per month
Ultra	$29 / month	Unlimited, subject to fair use	Approximately 2,500 per month

How credits work. Models are grouped into tiers. Faster, lighter models count as regular replies; more capable models — and “thinking” variants that reason for longer — draw on advanced credits, and different models consume different amounts. Advanced credit figures are stated as approximate for that reason: the number of replies you get depends on which models you use.

Resets. Allowances reset each billing period, which is a rolling month. Unused replies and credits do not carry over to the next period and have no cash value. When an allowance runs out, you can wait for the reset or move to a higher plan.

“Unlimited” and fair use. Unlimited regular replies means we do not set a monthly cap for normal individual use. It does not permit automated, bulk, or resale use, and we may apply rate limits or contact you if usage on one account is far outside ordinary personal use, or is indistinguishable from scripted activity.

We may change plans, prices, and allowances. Section 18 explains the notice you get and what happens to a period you have already paid for.

5. Billing, renewal, and cancellation

Paid plans are billed in advance through our payment processor, Stripe, and renew automatically each period until you cancel. By subscribing you authorise that recurring charge.

You can cancel at any time from your account or by emailing support@aireplywriter.com. Cancelling stops the next renewal; you keep paid access until the end of the period you have already paid for, and are not charged again. We do not pro-rate a partial period on cancellation, except where section 6 or your local law says otherwise.

If a payment fails we may retry it and may suspend paid features until it succeeds. Sustained non-payment may end the subscription and return the account to the Free plan. You are responsible for keeping your payment details current and for any taxes due on your purchase.

6. Refunds

If the Service does not work as described, tell us at support@aireplywriter.com and we will try to fix it; if we cannot, we will refund the current period in full. We also refund the unused part of a period if we terminate your account without cause under section 14.

Beyond that, payments are generally non-refundable, including for a period you did not use much. Nothing here limits a statutory right you have — for example the EU and UK right to withdraw from a distance contract within 14 days, or Australian consumer guarantees — and where such a right applies, it takes precedence over this section.

7. Referral programme

You can invite others with your referral link. When someone creates a genuine new account through it, you earn extra free replies and extra voice chats, added to your allowance. Replies follow a tiered schedule — later successful invitations may be worth a different amount from the first — while voice chats are the same for every invitation. The current figures are shown on the Refer & earn page.

Referral rewards are a promotional benefit, not property: they have no cash value, cannot be transferred or exchanged, and may expire if your account closes. To keep the programme fair, referrals are rejected or reversed where they involve referring yourself, an account that has already been referred, disposable or temporary email addresses, or any attempt to create accounts solely to earn rewards. We may vary, suspend, or end the programme, and may withdraw rewards obtained through abuse.

8. Acceptable use

You agree not to use the Service to:

break the law, or infringe anyone’s intellectual property, privacy, or other rights;
generate content that is unlawful, harassing, hateful, defamatory, sexually explicit involving minors, or that promotes violence or self-harm;
impersonate a person or organisation, or create content designed to deceive about who wrote it in a way that causes harm;
send spam, bulk unsolicited messages, or run coordinated inauthentic activity such as fake reviews or manufactured engagement;
break the rules of the websites the extension works on, or use the Service in a way that disrupts them;
reverse-engineer, decompile, scrape, or attempt to extract our prompts, models, or source code, or to discover the AI provider keys the Service holds;
probe, overload, or circumvent our limits, authentication, or security, including by sharing accounts or evading plan allowances;
resell, sublicense, or present the Service or its output as your own competing product; or
use the Service to build or train a competing AI model.

We may investigate suspected breaches and take the steps in section 14.

9. Your content

The text and images you submit for drafting, and the drafts returned to you, remain yours as between you and us — we claim no ownership of either. You grant us a limited licence to process that content only to operate the Service: to transmit it to the AI provider and return your result, as described in our Privacy Policy. This licence ends when processing does; we do not retain the content of your requests after your result is returned.

You are responsible for having the right to submit what you submit, and for not submitting material you are contractually or legally barred from sharing with a third-party processor — for example content under a confidentiality obligation, or special-category personal data.

10. AI output and its limits

Drafts are produced by AI models and can be inaccurate, incomplete, biased, outdated, or inappropriate for your situation. Always read a draft before you send it. You decide what to send, and you are responsible for it.

The Service is a drafting aid and is not professional advice — not legal, medical, financial, or any other kind. Do not rely on it where professional advice is needed.

AI models are not deterministic: the same prompt can produce different results, and different users can receive similar output. We therefore make no claim that any draft is unique or original, and we cannot promise output will not resemble something produced for someone else or existing material. Where output could infringe a third party’s rights, it is your responsibility to check before you publish or send.

11. The Chrome extension and third-party sites

The extension is distributed through the Chrome Web Store and your use of it is also subject to Google’s terms for that store. It may update automatically. It works on top of websites we neither own nor control — your use of those sites remains governed by their own terms, and we are not responsible for them, their availability, or changes they make that stop a button appearing.

The Service depends on third parties including AI providers, our authentication provider, hosting, database, and payment processing. Interruptions or changes at those providers can affect the Service, and models may be added or withdrawn as a result.

12. Our intellectual property

The Service — the extension, website, app, and their design, code, text, prompts, and branding — belongs to us or our licensors and is protected by intellectual property law. Subject to these terms and to paying any fees due, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Service as intended. Nothing here transfers ownership, and all rights not expressly granted are reserved.

13. Feedback

If you send us suggestions or ideas about the Service, we may use them freely and without obligation, payment, or confidentiality. This does not give us any rights over the content you submit for drafting, which is covered by section 9.

14. Suspension and termination

You may stop at any time: cancel any paid plan, sign out, uninstall the extension, and ask us to close your account.

We may suspend or terminate access if you breach these terms, if your use creates a security, legal, or abuse risk, if payment fails persistently, or if required by law. Where it is reasonable and lawful to do so, we will warn you first and give you a chance to put things right; for serious or repeated breaches we may act immediately.

If we terminate your account without cause, we will refund the unused portion of any paid period. If we terminate it for a breach of these terms, no refund is due. On termination your licence ends, and we handle your data as set out in the Privacy Policy. Sections that by their nature should survive — including 9, 12, 15, 16, 17, and 19 — survive termination.

15. Disclaimers

The Service is provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, non-infringement, and any warranty arising from course of dealing or trade usage.

We do not warrant that the Service will be uninterrupted, timely, secure, or error-free; that it will keep working on any particular website; that any model will remain available; or that output will meet your requirements or be accurate. Some jurisdictions do not allow certain exclusions, in which case they do not apply to you.

16. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunity — including anything arising from your reliance on AI output, from content you sent using a draft, or from the Service being unavailable.

To the fullest extent permitted by law, our total aggregate liability for all claims relating to the Service is limited to the greater of the amount you paid us in the twelve months before the event giving rise to the claim, or USD 50.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded — including for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any liability under mandatory consumer law.

17. Indemnity

If you use the Service in a business capacity, you agree to indemnify us against claims, losses, and reasonable costs arising from your breach of these terms, your misuse of the Service, content you submitted that you had no right to submit, or content you sent that infringed someone’s rights. This does not apply to consumers using the Service for personal purposes.

18. Changes to the Service and these terms

We may change the Service, and we may update these terms as the product or the law changes. The “Last updated” date above always shows the current version.

For changes that materially affect your rights — including a price increase, a meaningful reduction in a paid plan’s allowance, or a change to section 16 or section 19 — we will give reasonable advance notice within the Service or by email before they take effect, and they will not apply to a period you have already paid for. Continuing to use the Service after a change takes effect means you accept it; if you do not, you may cancel, and if we increased the price mid-term you may cancel and receive a refund of the unused portion.

19. Governing law and disputes

To be completed: insert the governing law and the courts that will hear disputes — normally those of the place where the operating entity in section 1 is established. Until that is set, the paragraph below states the default position and cannot be relied on as a choice of forum.

These terms are governed by the laws of the jurisdiction in which AI Reply Writer is established, without regard to its conflict-of-law rules, and the courts of that jurisdiction have exclusive jurisdiction over disputes. If you are a consumer, this does not deprive you of the protection of the mandatory law of your own country of residence, or of the right to bring proceedings there where your local law allows it.

Before starting formal proceedings, please contact us at support@aireplywriter.com — most issues are resolved quickly that way.

20. General terms

Entire agreement. These terms and the Privacy Policy are the entire agreement between us about the Service and replace any earlier understanding.

Severability. If any provision is held unenforceable, it is limited or removed to the minimum extent necessary and the rest remains in force.

No waiver. If we do not enforce a right straight away, we do not give it up.

Assignment. You may not assign these terms without our written consent. We may assign them to an affiliate or in connection with a merger, acquisition, or sale of assets, provided your rights are not reduced.

Force majeure. Neither party is liable for failure to perform caused by events beyond its reasonable control, including outages at the third-party providers the Service depends on.

No third-party beneficiaries. These terms do not give rights to anyone other than you and us.

Relationship. Nothing here creates a partnership, agency, or employment relationship between us.

21. How to contact us

For any question about these terms, your account, or a dispute: support@aireplywriter.com. See also our Privacy Policy.